Refund & Return Policy
Thanks for entrusting YPrep Academy with your needs.
If you are not entirely satisfied with your purchase, we’re here to help.
Refunds at 100% of price paid for courses are possible so long as the course has not begun.
Refunds can be made at 75% of price paid for courses up until end of 2nd class session.
Refunds can be made at 50% of price paid for courses up until end of the 4th class session.
After 4th class session, no refund will be given.
Once purchased, refunds for tutoring hours can only be made at 70% of price paid. However, unused tutoring hours can be kept up to 2 years and is transferable to a third party.
See information below on returns of physical products.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
This policy was updated on March 29, 2018